Frequently Asked Questions
Our Process
We’re the *only* non-profit home buying service in New York. Unlike
wholesalers and investors:
- We “show you the math” behind every offer using MLS comps
- You’ll **meet your closing team** in person (no shadowy LLCs)
- Our contracts include a **5-day “change your mind” period**
- You can **choose your own title company** for added security
From first contact to cash in hand:
- Fastest possible:* **7 days** (foreclosure emergencies)
- *Typical:* **10-14 days**
- *Flexible timeline:* Up to **90 days** if you need more time
- Never. We buy homes in *any* condition:
- TFire/water damage
- Hoarder situations
- Code violations
- Unfinished renovations
- Even structurally unsound properties
Offers & Pricing
Our certified appraisers use:
- Live NY market data** (updated hourly)
- Adjustments for your home’s condition** (we don’t penalize for wear/
tear) - Future value potential** (zoning changes, development plans)
- A 2-bedroom in Astoria might get $820,000 from us vs
- $750,000 from wholesalers who ignore coming subway expansions.
We’ve paid full market value for homes with:
- Mold remediation needed
- Foundation cracks
- Missing deed paperwork
- Tenant holdovers
- Tax liens
We specialize in **short sale negotiations**:
- 87% success rate with lenders
- We cover all negotiation fees
- Can often stop foreclosure in <48 hours
Risks & Protections
Our transparency guarantees:
- 🔎 Public non-profit filings** (view our 990 forms anytime)
- 📞 Live video walkthroughs** (no “drive-by” lowballs
- ✍ Attorney-reviewed contracts** (we pay for your legal consult)
A: Your contract includes:
- Full cancellation rights** up to 5 days before closing
- Zero penalty fees
- We’ll even refer you to a traditional realtor if preferred
Never. Our offers include:
- All closing costs
- Title insurance
- Transfer taxes
- Even your final utility bills
Special Situations
Yes! We handle:
- Probate sales
- Heir buyouts
- Partition actions
- Medicaid lien resolution
*Recent Case:* Cleared a $92,000 nursing home lien for a Jamaica
Queens family in 11 days.
We purchase **tenanted properties as-is
- Current rent pays *you* until closing
- We handle all eviction proceedings
- No price reduction for holdovers
Our specialized team navigates:
- Board approval paperwork
- Flip tax calculations
- Assessment disputes
Legal & Financial
Our model is funded by:
HUD housing grants
Philanthropic real estate partnerships
Recycled profits from <5% of flipped properties (fully disclosed)
A: Actually, our structure often provides benefits:
- Possible **capital gains exemptions** (consult your CPA)
- No 1099-S reporting under $250,000 profit
- We provide IRS-ready closing documents
At offer acceptance, we supply:
- Bank verification letters
- Escrow deposit receipts
- Underwriter confirmation